1. Overview

At IncomeHub, customer satisfaction is important to us.

This Refund Policy explains the circumstances under which refunds may be requested for digital products purchased through our Website.

2. Digital Product Nature

All products sold through IncomeHub are digital products delivered electronically.

Due to the nature of digital products, access is typically granted immediately after successful payment.

3. Refund Eligibility

Customers may request a refund within 30 calendar days of the original purchase date.

To be eligible for consideration:

The purchase must have been made directly through IncomeHub.co.za.
The request must be submitted within 30 days of purchase.
The customer must provide proof of purchase.
Refunds applicable to full price purchases only

4. Exclusions

Refunds may not be granted where:

The refund request is submitted after 30 days.
The product was obtained through unauthorized means.
Fraudulent activity is suspected.
Chargebacks have already been initiated through a payment provider.

5. Promotional and Discounted Purchases

Refund eligibility applies only to products purchased at the standard advertised retail price.

Products purchased during promotions, flash sales, special offers, discounts, coupons, bundles, or reduced-price campaigns may not qualify for refunds unless required by applicable law.

6. Refund Process

To request a refund, contact:

support@incomehub.co.za

Include:

Full name
Email address used for purchase
Date of purchase
Order reference number

We aim to review refund requests within 5–10 business days.

7. Approved Refunds

If approved:

Refunds will be processed using the original payment method where possible.
Processing times may vary depending on payment providers and financial institutions.

8. Chargebacks

Customers are encouraged to contact us first before initiating a chargeback.

We are committed to resolving concerns promptly and fairly.

9. Consumer Rights

Nothing in this Refund Policy limits any rights available to consumers under applicable South African consumer protection legislation.

Contact

IncomeHub

Website: IncomeHub.co.za

Email: support@incomehub.co.za

Important Disclaimer

IncomeHub provides educational information and training materials only. We do not guarantee earnings, business success, financial results, or any specific outcome from implementing information contained in our products. Results vary between individuals based on numerous factors outside our control.